Frequently Asked Questions

I understand that stepping out of your comfort zone and reaching out to a therapist can be a little intimidating if you've never done it before. It's completely normal to feel a little nervous about starting therapy. Chances are, if you've been thinking about seeking therapy and have found your way to this webpage, you may benefit from therapy. I strongly believe that therapy can be beneficial for everyone at some point in their life. And hey, if you try it and don't like it, you can stop! Many people feel relieved after making the initial call and attending their first appointment.

Maryland Virtual Therapy is accepting new clients on a wait-list basis. Please call (410-417-7511) or email (info@mdvirtualtherapy.com) if you would like to be added to the wait-list.

Maryland Virtual Therapy is an in-network provider with Cigna, CareFirst BlueCross BlueShield, and also accepts self-pay (see below rates). If you have a different insurer, I can provide a superbill for you to submit for possible out-of-network reimbursement.

Self-pay rates:

Initial intake assessment (60 mins) - $200

Individual therapy session (55 mins) - $135

Half Individual therapy session (25 mins) - $70

Yes! These phrases are used interchangably. Virtual therapy means that the therapist and the client are not at the same site and are using secure technology to communicate. Maryland Virtual Therapy uses a secure HIPAA-compliant audio-visual platform designed for healthcare professionals. Essentially, you will be talking to your therapist via a real-time video (similar to Zoom or FaceTime but more secure.)

All you need is a stable internet connection and a computer, tablet, or cell phone with a camera and microphone (most devices have these built in). You will simply click a link (which will be emailed to you) that will send you to a virtual waiting room, type in your name to "check in", and allow the program access to your camera and microphone. It's that easy!

Yes! Research shows that virtual therapy is JUST as effective as seeing a therapist in person. A safe, judgement-free, trusting therapeutic relationship can still be developed, even though you will not be sitting in the office with your therapist. Some people even find that they can be MORE open and honest with a therapist while they are sitting in the comfort of their own home.

There are so many!

Effectiveness — Research shows that virtual therapy is just as effective as therapy received while sitting in an office with a therapist.

Connection — You may be more open and honest while in the comfort of your own home. This could lead to a strong connection with your therapist.

Convenience — No need to drive somewhere, worry about parking, or sit in a waiting room.

Safety — Since services will be held virtually, you don't have to worry about germs or viruses. Or driving in icy winter weather to get to the therapist's office.

Accessibility — Maryland Virtual Therapy provides services across the state of Maryland. Many areas in Maryland do not have enough mental health professionals to keep up with the growing demand for treatment.

Continuity of Care — As long as you are located within the state of Maryland, if you move from one place to another, you will not need to find a new therapist.

No matter how you receive therapy services, there is some risk of experiencing uncomfortable emotions. Your therapist will help you work through these. When therapy is done virtually, there is the risk of technology failure. To avoid this, it is suggested that you use a private internet connection (as opposed to public wifi), close all other programs on your device, have your device fully charged, and make sure that your camera and microphone are working. We will always discuss a back-up plan in the event of a technology failure. There is also the risk of unwanted interruptions. Please make sure that all household members have been asked to respect your privacy. Please silence your cell phone.

Prior to starting your therapy services, we will agree upon a back-up plan. This may involve spending a few minutes trouble-shooting, switching to a telephone call, or rescheduling the appointment if needed.

It's completely normal to feel a bit self-conscious while engaging in a virtual telehealth session. In typical social interactions, we can usually see one's whole body and read their body language. While connecting on a screen, we'll most likely only see one another from the shoulders up. This can cause some to feel a little uncomfortable. The important thing to remember is that this discomfort is normal. It may take a bit of time to get used to, and that is okay! I encourage you to stick with it.

Phone sessions may be held in rare circumstances. Should there be a technology failure (eg: the internet is down, your camera isn't working), phone sessions may be used as a back-up plan. Phone sessions are not always covered by insurance. And seeing one's face and facial expressions are important to maintaining a therapeutic connection!

It is expected that you treat the session just as you would if you were going to a therapist's office. That means you are expected to be fully clothed in appropriate clothing, sitting upright, not under the influence of any substance, and ready to participate. Please refrain from multi-tasking as well. Please be in a private location (not in public). If any of these expectations are not met, you may be asked to reschedule the appointment.